Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:
    Grandiflora Home; 719 Grover St, Lynden, WA 98264
    Copyright © 2011-2014 Grandiflora Home. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2011-2014 Grandiflora Home. All rights reserved.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Grandiflora Home and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Grandiflora Home believes that customer conduct violates applicable law or is harmful to the interests of Grandiflora Home and its subsidiaries.



  • Privacy Policy
  • Grandiflora Home use of personal information that you may submit to Grandiflora Home through this Web site is governed by the Grandiflora Home Privacy Policy.  Personal information is not sold or otherwise distributed to any other parties. 



  • Consumer Agreement
  • By registering with the Grandiflora Home web site and providing your email address and other personal information, you agree to receive periodic communications about products and promotions. 



  • Shipping & Delivery
  • At this time, Grandiflora Home ships merchandise to locations within the United States, including Alaska and Hawaii. Products are shipped within 3-5 business days of order. 

    Loss or damage of items once transferred to carrier are the customer's responsibility to report to shipping provider (UPS, FedEx, etc.).  Loss or damage to items once transferred to shipping carrier (UPS, FedEx, etc.) are customer's responsibility to report to shipping provider.  All disputes regarding product damaged in shipment are the responsibility of the shipping provider and the customer (Grandiflora Home is not liable for shipping damage or loss). 



  • International
  • **CANADIANS - when placing an order please choose the "print and call" option under payments and we will contact you to process your payment. After payment is processed you will receive an email to pick up your order in-store at Grandiflora.


    Please be patient as we are working hard at getting set up to process and ship directly to Canada!

     



  • Sales Tax
  • Grandiflora Home charges sales tax for merchandise ordered on this Web site for delivery to Washington state residents only. 



  • Return Policy
  • If for any reason you are less than satisfied with your purchase, please contact us immediately by email at info@grandiflorahome.com.  You will be provided further instructions and, upon approval, a Return Merchandise Authorization (RMA) number will be issued.

    RMAs must be requested within 28 (twenty-eight) days of purchase date. 

    Items will be returned for exchange, credit, or full refund, excluding any shipping & handling fees that apply**. Funds will be reimbursed to the same credit/debit card used for original purchase (within 5-10 business days of receipt of returned product).  Product is required to be returned in saleable condition. 

    **Customer is responsible for all shipping charges on returns or exchanges (there is no reimbursement for original shipping and handling fees).  Grandiflora Home will cover shipping costs incurred for defective merchandise and/or order errors. 



  • Miscellaneous
  • VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Grandiflora Home and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Grandiflora Home shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Grandiflora Home with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Grandiflora Home with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Grandiflora Home. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.